Video claim, seriously!

VIPERPRO is the web-based platform for video claims (motor or property), customised to meet adjusters’ needs.

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VIPERPRO è la piattaforma on line per le Video Perizie Assicurative

4 advantages to discover now

No installation required

WHEREVER YOU ARE
No software/APPs to install for either the adjuster or the client.

No fee

PAY-AS-YOU-GO SERVICE
Suitable for both professionals and corporate clients.

Free multi-user

TEAM IS BETTER
Create and manage users and their permissions independently.

Customize and integrate

FLEXIBLE
It can be customized with your own logo and integrated via REST API, iFrame and WebView.

VIPERPRO guarantees you a full feature set, compatibility with even older smartphones and one of the highest efficiency rates on the market.

What is a Video Claim

With VIPERPRO

the adjuster remotely connects to the smartphone of the client and makes a “special” video call:
the adjuster takes the photos and records the video, guiding the client through real-time voice instructions.
VIPERPRO’s intuitive interface makes the whole procedure easy.

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Benefits for the Adjuster

Improve the efficiency of the modern adjuster’s office with video claims.

1

Save time

Dramatically reduce the time needed to get documents, photos (and videos) of the damage.
No in-person inspection needed.

2

Increase efficiency

Improve the internal processes of your business and optimise the human resources of your office.

3

Fast-track assignments

Thanks to the video claim your file is ready in record time and you can therefore lower your average turnaround time.

Features

VIPERPRO makes the most of modern technology and has a very intuitive user interface.
Discover all the features and request a free demo.

Universal

You can use VIPERPRO from any PC connected to the internet (Windows & MAC).

No APPs to install.

VIPERPRO is a “pure” web app and is compatible with all modern browsers.

An internet connection is sufficient for both the adjuster and the client.
The adjuster must have a microphone for voice instructions and can show his/her face to the client via webcam.

VIPERPRO compatibile con tutti i cellulari, sia Android che iPhone

Safe

Georeferenced videos and photos are saved on our secure clouds. They can be easily downloaded on your PC.

Capture photos with geographical coordinates in real time during the video call.

Everything is hosted on our cloud servers in Italy.

Efficient

VIPERPRO is multi-user and allows you to schedule video claims.

Create and manage users and their permissions independently.

Enhances teamwork.

Mark the date and time of each scheduled video claim.

organizza le Video Perizie segnando data e ora dell'appuntamento

How does it work?

1. Contact the injured party

After receiving the assignment from the insurance company, contact the injured party (or the body-shop mechanic) immediately.

2. Check the prerequisites

Check if the injured party has a smartphone (Android or iPhone) with an internet connection.

3. Set date and time

Agree on a date and time for the video claim and enter the data in ViperPRO.

4. Invite to the video claim

With just one click, you send a link (e-mail or SMS) to the client that gives you real-time access to his/her smartphone (video camera, microphone and GPS).

5. Video claim

Carry out the video claim, capturing photos, videos and documents of the asset to be inspected and of the location.
All data is stored in secure Italian clouds.